IN SPOTLIGHT
Four scenarios on the future of AI in the workplace
AI’s rapid rise in the workplace is opening up new possibilities—some optimistic, others unsettling. We explore how AI could alter job roles, workplace dynamics, and society at large through four different scenarios.
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The Future of Retail in the Post-Covid Era
Along with tourism and the events industry, retail has been one of the most heavily affected sectors by the onset of the Covid-19 pandemic. Yet, despite the sudden hit, we anticipate that the retail sector will bounce back with a renewed focus on experience design and human connection.